A-Team℠ (Training & Technical Assistance)
Does your agency need help with a mental health issue?
Call the A-Team℠!
A-Team℠, NorCal MHA’s training and technical assistance division, stands for Advocacy, Training, Education, Assessment, and Maintenance. We offer numerous educational products for organizations and
individuals, including customized workshops, technical assistance, coaching, best practices and policy consultation, leadership education, and leadership/staff development.
NorCal MHA is the oldest peer-run consumer advocacy agency in Northern California. We’ve been fighting for the interests of mental health consumers and their family members since 1946. If a policy issue or proposed bill impacts mental health clients or the services they receive, we will be there to voice an educated opinion on the matter and collaborate with stakeholders to find common solutions.
Members of NorCal MHA’s leadership team and A-Team℠ staff are available for speaking engagements and to comment publicly on key issues affecting consumers. We also provide media comments when requested.
To bring a mental health policy matter to our attention or to request a speaker for an event, contact Susan Gallagher at firstname.lastname@example.org or (916) 366-4600.
Training and Education
We provide strategies for successfully integrating peers into the workforce and methods of incorporating self-help and recovery principles into the provision of services. Our approach encompasses the vision and goals of California’s Mental Health Services Act, incorporating the core values of accessible and appropriate client-driven mental health services.
Here are some of the trainings and educational curricula A-Team™ offers:
Wellness Recovery Action Plan (WRAP®) Groups and Trainings: WRAP® is an evidence-based program developed by the Copeland Center to assist individuals address and overcome personal challenges by identifying triggers and early warning signs before a crisis occurs, identifying and cultivating natural supports, and creating a personalized wellness toolbox to help become and stay well. NorCal MHA’s A-Team™ employs numerous WRAP® Facilitators and Advanced-Level Facilitators certified by the Copeland Center to conduct WRAP® groups, WRAP® prerequisite trainings for those who wish to become WRAP® facilitators, and WRAP® Facilitator trainings for those experienced in WRAP®. We offer various WRAP® groups and trainings throughout the year. Contact us for more information or to book a WRAP® training for your organization.
Wellness Works: a workplace mental health education program funded by CalMHSA and developed by MHAC for employers of all sizes across all industries that addresses the impacts of employee mental health and offers HR, managers, and supervisors practical and effective tools to assist employees when they are struggling at work for any reason.
Recovery 101: a curriculum for mental health service providers and clinical staff that explains the fundamentals of the recovery movement and consumer self-help principles and gives strategies for incorporating recovery and consumer empowerment into the delivery of services.
Peer Orientation: a workshop for newly-hired consumers and family members that offers foundational concepts and basic tools for those working in peer roles. This training includes MHSA Basics, Group Facilitation 101, Peer Support Ethics, HIPAA Compliance, and a modified version of our Recovery 101 training.
Peer Employment Basics: a nuts-and-bolts training for managers and human resources staff covering billing for consumer and family member services, creating consumer and family member job descriptions, challenges with background checks, the importance of benefits packages, the use of Centers for Medicare and Medicaid Services approved language in documentation, and development of career pathway/ladders for consumers and family members in administrative and direct service positions.
Innovative Flexibility: a best-practices training to assist managers and supervisors in proactively and creatively addressing workplace accommodations and family/medical leave issues for consumers and family members.
Team WRAP® For Organizations: this training applies the concepts of the Wellness Recovery Action Plan curriculum with the evidenced-based Copeland Center WRAP® Facilitation techniques to promote organizational team wellness and strengthen the culture of workplace wellness to drive higher quality wellness-oriented services to the people those organizations serve.
LGBTQ Awareness: a training for mental health service providers that teaches program leadership and staff the importance of collecting data related to the LGBTQ status of the clients they serve and how to interact with members of the LGBTQ community in a culturally competent manner.
Mental Health First Aid / Youth Mental Health First Aid: a training for individuals, agencies, and members of the general public that shows participants how to help people developing a mental illness or in crisis, and teaches the signs of addictions and mental illnesses, the impact of mental and substance use disorders, and a 5-step action plan to assess a situation and help.
Suicide Prevention in the Workplace: a curriculum developed by Working Minds and the Carson J. Spencer Foundation that increases workplace awareness of suicide prevention, enhances employees’ capacity for dialogue and critical thinking about workplace mental health challenges, and improves all employees’ ability to promote help-seeking and help-giving in the workplace.
For more information about any of the above tools or to request a training for your organization, contact Andrea Crook at email@example.com or (916) 875-4710.
Assessment and Maintenance
The keys to sustained organizational transformation are: (1) a thorough evaluation of the status quo and identification of barriers to change; and (2) reinforcement of new concepts and beneficial activities that promote change. Our expertise in recovery concepts, self-help principles, consumer advocacy, and matters affecting peer employment form the foundation of our Assessment and Maintenance tools. For public agencies and mental health service providers seeking to create a more welcoming, psychologically healthy workplace for consumer staff, we offer a thorough peer employment readiness assessment to find areas for improvement and methods of effectuating recommended adjustments.
In addition to our trainings and workshops, we also provide best practices consultation, policy reviews, and one-on-one coaching to help implement essential changes. We follow up with advanced trainings and opportunities to expand prior learning and help agencies create objective, measurable goals to gauge organizational progress.
For more information regarding organizational assessments and healthy workplace maintenance plans, contact Dawniell Zavala at firstname.lastname@example.org or (916) 366-4600.